Banggood Dear customer, Yes, please do not turn off the HDMI!!! If you turn off the HDMI , that the screen will be no signal. If no signal, your screen will appear grey / white, that is a simple ture! If you do not need the signal, why you buy this screen? Have a nice day: ) Best regards
23/04/2024stunix Interesting display of quality and understanding from the customer service department.
Odpowiadać 24/08/2015Viliny yeah that was just bad.
Odpowiadać 13/11/2015tobos Customer department, if this is the service you provide , there is a lot to learn for you
Odpowiadać 17/02/2016jimaiwr wtf yeah guys don\'t buy it. If there is no hdmi signal (eg not supported res or device shuts off) then the whole thing kills itself .... HUGE design flaw wtf wasted my money
Odpowiadać 30/03/2017
banggood
@jimaiwr Dear customer,we feel sorry for the inconvenience caused by the problem of your order. Could you mind send it to cservice@banggood.com? We'll confirm the details and give you solutions via email in 24 hours.
banggood
@Louis Gabriëls Dear customer,thank you for your inquiry. If there is any technical support you need for your product, could you please send us an email to cservice@banggood.com? Including :
1.The order number(if you have placed an order)
2.Product ID,some photos of the shipping label, which can be found on the external side of the package
3.Some photos or video to show the entity of the problem.
Our staff will help you to solve it after receiving your request. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111 .Have a nice day.
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